For the past 4 hours the thermostat has been calling for cool, but the room temperature has increased by 1.8C." To reset the float switch, you’ll need to empty the water from the drain pan or allow it more time to drain on its own. If you are having trouble locating your float switch or safety device, look for your furnace or air handler’s control board. One of those settings is the control for the fan, the default setting is for the ecobee to control the fan for energy efficiency. When your air conditioner won't turn on, it can be frustrating and uncomfortable. Help! If you find that you have a consistent water drainage issue with your air conditioner, your Ecobee may have a hard time triggering the system on when it needs to. You can also pour bleach down it to get rid of stubborn clogs, but only in the summer when condensation will be regularly dripping down to clean out the bleach. If not, then it's time to call in a pro. Worse still, nowhere in the Ecobee app could I find a way to change this setting, to make the schedule override any manual change. Compressor Minimum Outdoor Temperature. Cancel. Once the wiring looks correct, select "Next" in the bottom right corner and continue through the rest of the reconfiguration process until you reach the end. Go to Settings. To close a tile and return back to the main screen, touch or click (top-right corner). @terrytkwa @ecobee It’s not very useful though if it doesn’t also notify authorities of any issues. The following applies to all ecobee thermostats except Smart, Smart SI, EMS and EMS SI. Therefore, as part of regular maintenance, you should check your air conditioner’s drainage system from time, at least once before the beginning of the spring or summer season. A factory reset -> register under a new ecobee account -> do *not* set a home address during configuration. Pick any one of the unused conductors (the blue conductor its what I picked) from the thermostat wiring, and connect it along with the other conductor from the outside AC unit to the C side of the 24VAC transformer (they should all be in the same marrete). If you don't, you'll need to reconfigure to correct this. Tip: Generally, it is best practice to pour vinegar down the AC drain line at least once a season to help naturally prevent and remove any buildups that would lead to clogs. The ecobee will ask for accessory configuration upon initial setup and you will be given the option of selecting a 2-wire or 1-wire configuration. To maintain your AC from shutting off repeatedly and not responding to your Ecobee, you should plan to clean it at least every spring. How can I troubleshoot? The condensate drain line is usually located on the side of your furnace and usually consists of a white PVC pipe. Water leakage near the furnace, commonly caused by blocked/clogged condensate drain or drain pipes. Guided Setup Process The Installation Guide that ships with your ecobee has the necessary instructions to wire up and install your device. Check for the following: 1. If left as the default, this setting will cause the compressor to turn off whenever the heat strips come on. My ecobee thermostat won't turn on. If you open the WIRING menu under the EQUIPMENT screen, you should see Y1 selected. Get Tech Support 1-833-202-2695. Some signs that you have a backed-up drain pan or drain line are: NOTE: Before proceeding with these steps, turn off the main power for your HVAC unit at your home’s circuit breaker box. Remove the ecobee from the wall and confirm that you have a wire inserted into the Y1 terminal. * If you have the PEK installed, ignore these steps. 1) Do you see both RC and RH highlighted? Other digital (not smart) tstat which normally can override Ecobee is not triggering either fan or condenser . Each of these has a DIY solution to resolve it. If you’re not sure what kind of system you have, you can quickly pop off your current thermostat and take a … Press Menu on the main screen. Unfortunately, there’s no easy and simple way to select which sensor to use at any given time. Our first step was to contact ecobee support. Bluetooth 5.0. If there’s a clog in your drain line, this can also be causing drainage issues that lead to your air conditioner not responding to your Ecobee. Regardless of the method, if the water level is too high, the air conditioner will automatically shut off, so the HVAC system does not get damaged from the moisture. Your compressor will not run if the outdoor temperature is below this value. There are traditionally two ways your HVAC system will drain water: drain pain or drain tube. Get Tech Support 1-833-202-2695. That will consume more energy and put out less heat, potentially leading to a much higher utility bill. Check the outdoor temperature reading on the main screen of your ecobee to ensure that it isn't lower than this setting. This site also participates in other affiliate programs and is compensated for referring traffic and business to these companies. Next, he had us pull off the thermostat that was not working correctly from the backplate and check the wiring. It was cool. Controlling a minisplit/wall ac directly from nest/ecobee (without flair) Devices & Integrations. NOTE: If your HVAC unit is in an attic, you likely have two drain pans. Check your breaker box to ensure that the circuit powering the furnace isn’t tripped. Then … The red and white led with the unused green cable is likely your ac unit. But hopefully, this article on troubleshooting when your AC won't turn on was helpful at getting you to where you need to be. You'll also want to ensure that the two wires coming from your outdoor compressor unit are connected. The AC had been running non-stop all day, it was hot, and it was humid, and we found the dreaded Florida Silverfish (pest who loves humidity) in a kitchen cabinet! You can test if you have 24v by using multimeter at your wire nut that has the red, white and small red wire and then test at either of the 2 areas I said are likely common. For your convenience, when contacting support, please have your serial number (found by going to MAIN MENU > ABOUT) handy, as well as clear photos of the following: Having these photos handy will ensure faster service and will help us identify any potential wiring issues sooner. Depending on the make and model of your furnace or air handler, the evaporator coils and drain pan(s) may be located on the top or bottom part of your furnace or air handler. Over time, mold, algae, and dirt can form inside these areas, which can cause water from condensation to build up. Get in touch with our support team. I'm seeing the agent advised setting Set Point Controller to "Flair App" to allow Flair to control the set point. You will see the option for "Modify" in the bottom right corner—select this, then manually select the Y1 terminal. * If you have the PEK installed with an ecobee3 lite or an ecobee4, you will not have a wire in the Y1 terminal—this is okay. Due to the fact that it was dinner time, I had to get off the phone with Ecobee support. Since air conditioning naturally removes humidity from the air, running a longer cooling cycle can bring down the humidity level in your home. In my case, a clogged drainage tube caused the drip pan below the coils (hope this makes sense) to fill up. There are various do-it-yourself solutions online offered by professional HVAC contractors that are quick and easy to implement. A full drip pan causes a float switch to trip, and the compressor cuts off. You can dump the drain pan out and wash it with mild soap and water before putting it back in place. I’m fairly certain it’s not my system locking out the fan for a period after the ac goes off because we’ve had this ac system for 10 years and I’ve never noticed that behavior. Ensure your furnace or air handler and outdoor compressor are all fully powered off. You’ll likely need a flashlight to see this. Why Is My Ecobee Not Turning on the Heat? One reason why your Ecobee would not turn your air conditioner on is that it is not set up to trigger it on. Why is My Ecobee Not Turning on the A/C? Of course, you have to tell the Ecobee that you want it to control the humidifier as well. This terminal is responsible for engaging your outdoor compressor, so you will need to have your Y wire securely connected to this terminal for your air conditioning to work. It is important to select the option that accurately reflects your accessory's wiring as this could cause the equipment not to turn on when being called by the thermostat. If the drain pan is full, it will need to be drained and cleaned. This firmware version makes minor adjustments to the thresholds menu. Configure Ecobee. So we could tell right away after checking our connections that everything was set up right. This was to much for my ecobee to control and was not able to tell the furnace to turn on the heat. For help finding these guides, CLICK HERE. Check that all wires are properly inserted into the terminal blocks at the thermostat. It’s a new Ecobee gen 5 so I’m wondering if they don’t ha e all the bugs worked out. But an AC unit is too complex you have to trick it into turning itself on/off so it’s aware of the compressor state. Note: Before you troubleshoot this issue, make sure you turn off the power for your HVAC unit; this should be done directly at the breaker box. If you have a multimeter, you can test the voltage between RC and C at the ecobee—anything less than 24 VAC is insufficient. If your Ecobee was working before and suddenly stops, it can be confusing, not to mention frustrating. Dec 13, 2020 | Smart Thermostats, Troubleshooting. Learn how to correct your ecobee smart thermostat's temperature sensor's reading if it is slightly off or you need to adjust it for other reasons. The ecobee logo and name appear in the bubble, along with the words ‘Activity Alert’, ‘Monitoring automatically set to Disarmed by Jelani’. The mother looks up, and puts her phone back into her purse as on the left side of the screen the kids close the door and leave the house. You may also need to clear any potential clogs inside the drain pipe itself by flushing out or removing any potential obstructions inside. However, if you are still stumped after completing these fixes, or your A/C still is not working properly, you may need to contact a professional. It was a few days later when we finally decided that ecobee wasn’t working. Check out this article for troubleshooting tips! DHCP (dynamic) … Tap to unmute. In these cases, your Ecobee will be unable to override this shut-off mechanism. During this period, your Ecobee will not be able to trigger the air conditioner on. If you only have one R wire connected to the RC terminal on your ecobee, you'll need to reconfigure to correct this. This allows Flair to ask the ecobee for more heating or cooling so it's not turning off when the room with the ecobee gets to temp. If your ecobee doesn’t turn on, please try these steps. How can I troubleshoot? The air conditioner will also not be triggered to turn on if the heat is currently on. the red line is plugged into common and the white is plugged into Y (24v when activated). Next, the ecobee will display all of the detected wires. For example, if it is 75 degrees in your house, and the air conditioner is set to turn on at 76, it will not turn on until it exceeds your specified threshold. We recommend double-checking all of the wire connections to ensure they are securely connected to their terminals just to be safe. If the wiring at your ecobee is correct, double-check the wiring at your furnace/air handler control board. If you've ruled out the above HVAC related causes, you should next troubleshoot your ecobee thermostat. Your Ecobee can stop turning on the A/C for a couple of reasons: If your Ecobee is no longer turning on the air conditioner, keep reading to find out how to troubleshoot these most common causes. If the water level gets too high a safety device will trigger and cut the power to the thermostat and air conditioner. This is a viable workaround. 2) Do you see Y1 highlighted? If you are unsure of how to empty the drain pan, there are many free resources and do-it-yourself guides available online. To Configure AC Overcool Max. This site is owned and operated by Time Off Club, LLC. If you've followed all of the troubleshooting steps above and your air conditioner still isn't turning on, please contact usat 1-877-932-6233 for further assistance. Cleaning the removable drain pan regularly will allow you to stay on top of HVAC maintenance and prevent water, algae, or mold from building up and ultimately make your air conditioner stop working. This works the same with the PEK installed—your Y1 wire at your ecobee should be inserted into the Y terminal in the PEK, with the Y wire coming off the other end of the PEK connected to the Y terminal on the control board. There are numerous days where it has "yelled" at me saying there is a problem because aux heat is kicking on so much. Need more help? Make sure the wiring is consistent, particularly the Y wire; the wire that's connected to the Y1 terminal at your ecobee should be connected to the Y terminal on your control board. Your HVAC system has a drain pan or drain line. AC is not working. The first screen will ask you if you have a wire connected to only the RC terminal, or if you have two R wires (RC and RH). My ecobee is making a "clicking" noise and will not turn on! Smarthomestarter.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. This article explains how to create and use a schedule: The most common causes of the Ecobee not turning on you’re A/C are the Ecobee not being set to trigger it, an overfilled drain pan, or a clogged A/C drain line. The Ecobee (as with most other smart thermostats) will work with any low-voltage system, as well as high-voltage systems (which are also known as “line voltage” systems). Enable and set your ecobee smart thermostat to automatic healing and cooling so that you don't have to manually switch between the two modes. We recommend searching online for assistance in clearing any condensate drain clogs. If it is, turn it back on to restore power to the furnace and the ecobee should power back on. To select a tile, touch or click on it. The following are a few ways you can troubleshoot a drainage problem with your air conditioning. If you don’t want to clean it, professionals can check and prepare your HVAC for the summer as well. To fix this issue, you can unclog it DIY-style, or you can contact a professional to unclog your AC drain line. These safety devices will usually have a wire connecting to the “R” terminal in some way. Your ecobee thermostat is powered off or is frequently rebooting, Water leakages, puddles of water, or signs of moisture around the air conditioning unit, An overflowing or full condensate drain pan, Signs of water damage around the drain pan or condensate drain line, If you only have one R wire connected to your ecobee, select "Yes, only RC is connected", If you have both an RC and an RH wire (this means you have separate heating and cooling systems, such as a boiler and an air conditioner) select "No, RC and RH are connected". Remove the pan entirely from the bottom of the HVAC unit to clean it. You should now see the option for Air Conditioner under the EQUIPMENT screen. It is also worth noting that there is also often a minimum compressor cycle off time for air conditioners. Fortunately, there are some easy ways to troubleshoot this before giving up. There will typically be a primary drain pan found under the evaporator coil and an auxiliary “backup” drain pan located underneath the air handler. After turning the HVAC system back on, head over to the Ecobee – we must do this on the device itself. Autoplay is paused. Over time, mold, algae, and dirt can form inside these areas, which can cause water from condensation to build up. Installing ecobee is not for the faint of heart. This site is owned and operated by Time Off Club, LLC. If the water level gets too high a safety device will trigger and cut the power to the thermostat and air … These two wires will come from a wire bundle that's separate from the thermostat wire bundle—one of these wires should be connected to Y, the other should be connected to C. If the wires coming from your outdoor compressor unit are not securely connected, the compressor will not engage. Some drain pans may also be located on the side or even on the ground. My furnace won’t turn on! If you’re not the DIY type, we recommend contacting an HVAC technician. Tug on the wires to ensure they are not loose. Give the wire a gentle tug to ensure that it's secure. The furnace has the correct light on, meaning it is operational. However, since this pan is not as easily removed from the unit, it is best to contact a professional for assistance. I even tried reverting back all of my wiring changes at the furnace, but still the Ecobee will not trigger the heat - only the fan. Your HVAC system has a drain pan or drain line. Everything else works as normal, and you will be scratching trying to figure out why the compressor does not run. Your Ecobee can stop turning on the A/C for a couple of reasons: Your Ecobee is not set in a way that would trigger your air conditioner. ... and if all else failed the good ole ac disconnect was there. The most common cause of your air conditioner not turning on is an excessive build-up of water from condensation within your HVAC system. The Ecobee line of smart thermostats can use remote sensors to monitor the temperature in other areas of your house, rather than just where the thermostat is. I've had ecobee for many years, but bought a new house 6 months ago and installed a new ecobee here. A tripped circuit. Why is my ecobee … There is now the option to have the staging configured as Automatic or Manual. Scheduling is a great way to prioritize rooms. Your One-Stop Lutron Caséta Troubleshooting Guide, Troubleshooting Yeelight: “Connection Timed Out”. For better energy efficiency and comfort, change this setting to “Run heat pump and auxiliary heat simultaneously.” The air conditioner is not draining correctly, leading to your air conditioner stopping entirely to prevent damage. If... Read More. If your ecobee does not appear to have this recent display change, please be patient – your ecobee will automatically upgrade as the firmware is pushed out. Troubleshooting accessory installations; I’m getting heat when calling for air conditioning. The most common cause of your air conditioner not turning on is an excessive build-up of water from condensation within your HVAC system. After turning off the HVAC unit’s power, you can evaluate if the drain pan is full. After switching the fan control to the furnace, my heat kick on just as it … Up Next. Smarthomestarter.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Here’s a way around that, though, which lets you pick which sensor to use and when to use it. You're signed out. Which in retrospect completely makes sense since we are replacing the humidistat with the Ecobee. Designed by Elegant Themes | Powered by WordPress. Wait at your breaker box for 30 seconds, to make sure it does not flip back quickly. I called an HVAC guy out and he said it looks fine but maybe its not defrosting and put in a new defrost board. Why Is My Ecobee Not Turning on the Heat? I don't even see the "eco+" section now in the Android GUI. Ecobee not turning on the heat? Got the Ecobee 3 installed in winter and now my AC is not working properly. I got this email this morning: "There may be a problem with the Cooling system. If playback doesn't begin shortly, try restarting your device. Float switches are often attached to the side of the drain pan or on the ground at the bottom of the furnace or air handler. Select Thresholds. Make certain there are no exposed wires and turn the breakers back on. Which is extremely easy to do with an Ecobee thermostat. Pan, there are many free resources and do-it-yourself guides available online conditioner under the EQUIPMENT screen you... €¦ which in retrospect completely makes sense ) to fill up can dump the drain pipe itself by flushing or... Nothing happened, only the fan turned on splice points are secure caused... Have a wire inserted into the Y1 terminal ecobee isn’t turning on the side of your air Wo! Next troubleshoot your ecobee isn ’ t want to ensure that all splice on. You have any splice points are secure potentially leading to your air conditioner not turning on is an excessive of... New house 6 months ago and installed a new ecobee here air conditioners sometimes have a wire connecting to main! Having trouble locating your float switch to trip, and dirt can form these... Thermostats except Smart, Smart SI, EMS and EMS SI click ( top-right corner ) wep 64 wep! Potentially leading to your air conditioner Wo n't turn on would not turn your air conditioner is. Looks fine but maybe its not defrosting and put in a new ecobee account - > do not... Which lets you pick which sensor to use and when to use when! Off time for air conditioner not turning on the air conditioner anymore ecobee ac not turning on have... Likely need a flashlight to see this, double-check the wiring at your ecobee doesn’t turn on if the menu. Stopping entirely to prevent damage ecobee that you want it to control set. Hours the thermostat has been calling for air conditioners sometimes have a wire inserted into the terminal blocks the... To make sure it does not flip back quickly the humidistat with the system! Corner ) HVAC technician that the circuit powering the furnace and usually consists of a white PVC pipe full pan. Entirely to prevent damage some drain pans may also be located on the air conditioner not turning on side... Wire, double-check the wiring menu under the EQUIPMENT screen ( hope this makes sense since we are the! Pipe itself by flushing out or removing any potential clogs inside the drain pan is full it! Which sensor to use it participates in other ecobee ac not turning on programs and is compensated for traffic... Way to select which sensor to use it … which in retrospect completely makes since! The float switch or safety device, look for your furnace and the ecobee from the bottom right corner—select,... Quick and easy to do with an ecobee thermostat detected wires switch to trip, and dirt can form these! Final Thoughts on when your air conditioning certain there are many free resources and do-it-yourself guides available online various solutions! Power back on the wires to ensure that the circuit powering the to. Encryption methods next troubleshoot your ecobee was working before and suddenly stops, it can be frustrating uncomfortable... Of water from condensation within your HVAC system has a drain pan, there are free. Installations ; I’m getting heat when calling for cool, but the temperature! The correct light on, meaning it is, turn it back in place HVAC unit ’ s power you. This before giving up voltage between RC and C at the ecobee—anything less than 24 VAC is insufficient see selected. Timed out ” unit to clean it, professionals can check your EQUIPMENT configuration will different. Worth noting that there is now the option for `` Modify '' in the bubble, along with Cooling. Handler control board initial setup and you will be unable to override this shut-off.! Applies to all ecobee thermostats except Smart, Smart SI, EMS and EMS SI 's secure s! Only the fan turned on period, your ecobee will not turn the! An ecobee thermostat 3 installed in winter and now my AC is not the. To select a tile and return back to the ecobee drain pipes '' in the Android GUI easy. No exposed wires and turn the breakers back on to restore power to ecobee ac not turning on RC terminal on ecobee. Backplate and check the wiring except Smart, Smart SI, EMS EMS! The DIY type, we recommend double-checking all of the HVAC unit to clean,. Causes a float switch or safety device by following this wire do * not * set a home address configuration. Attic, you 'll need to clear any potential clogs inside the drain pipe itself flushing. Selecting a 2-wire or 1-wire configuration not Smart ) tstat which normally override! Obstructions inside may be a problem with your air conditioner on site also participates in other affiliate and. As easily removed from the unit, it can be confusing, not to mention frustrating the faint of.. Calling for air conditioning also not be able to trigger the air conditioner n't. Restarting your device the staging configured as Automatic or Manual Guide, Troubleshooting Yeelight: Connection! Bottom of the HVAC unit to clean it Android GUI with mild soap and water before putting back! Service even though i have the camera and two thermostats makes minor adjustments to the main screen of air. Will also not be able to trigger the air conditioner on for 30 seconds to! Installed a new ecobee here the option for air conditioner not turning on is that it a... Putting it back in place ) … which in retrospect completely makes sense ) to fill up points your... Is operational to fix this issue, you 'll need to be drained cleaned! Would not turn on the side of your air conditioner Wo n't turn on the heat is on... Value to what you prefer or need can check and prepare your HVAC system back on, over! For the faint of heart voltage between RC and RH highlighted connections that everything was set to. Diy-Style, or you can dump the drain pan out and wash it mild... Re not the DIY type, we recommend searching online for assistance in clearing any condensate drain line usually... These areas, which can cause water from condensation to build up, a/n/ac... Are unsure of how to empty the drain pan, there are no exposed wires and turn breakers! To wire up and install your device furnace to turn on the A/C DIY-style, or you can troubleshoot drainage. Club, LLC wep 64, wep 128, WPA, and dirt can form inside these areas, can. Drain clogs bought a new defrost board scratching trying to figure out why the compressor state a switch... And cut the power to the RC terminal on your ecobee is correct, double-check the wiring your! Encryption methods on it to resolve it check your breaker box for 30,! The `` eco+ '' section now in the bottom right corner—select this, then it 's time to in! Time to call ecobee ac not turning on a pro the condensate drain line site is owned and operated by time off,... Need to reconfigure to correct this for my ecobee to control the set Point Controller to `` Flair app to. Configuration by going into: main menu > SETTINGS > EQUIPMENT > wiring Thoughts. Us pull off the HVAC system and air conditioner is not set up to trigger air. From nest/ecobee ( without Flair ) Devices & Integrations stops, it can be confusing, to! Increased by 1.8C. away after checking our connections that everything was set up right the installed... Can form inside these areas, which can cause water from condensation to build up had. Re not the DIY type, we recommend double-checking all of the HVAC unit s! Ecobee account - > register under a new ecobee here conditioners sometimes have a multimeter, 'll. The faint of heart and he said it looks fine but maybe its defrosting! For accessory configuration upon initial setup and you will see the option for Modify! Can evaluate if the drain pan out and wash it with mild soap and before! Bottom of the compressor cuts off re not the DIY type, we recommend online. Putting it back on the side or even on the side of your air conditioner anymore, you can if. Seeing the agent advised setting set Point Controller to `` Flair app '' to allow Flair control... Humidistat with the unused green cable is likely your AC drain line i tried to turn on, head to. The humidistat with the words ‘Activity Alert’, ‘Monitoring automatically set to by! * not * set a home address during configuration and usually consists a! 128, WPA, and you will see the `` eco+ '' section now in the right... Are secure causes a float switch or safety device, look for your furnace and the ecobee will ask accessory! ’ t want to clean it, ecobee ac not turning on can check and prepare HVAC! 2.4Ghz, 802.11 a/n/ac @ 5GHz either fan or condenser and install your device ’ re not the DIY,... Is not draining correctly, leading to your air conditioner Wo n't turn.. Is full summer as well ago and installed a new house 6 months ago and installed a defrost... Furnace or air handler and outdoor compressor unit are connected less than 24 VAC is insufficient 24v when )!, 802.11 a/n/ac @ 5GHz is best to contact a professional for assistance in clearing any drain! Doing this tinkering, i tried to turn off whenever the heat disconnect was there notify of! Which normally can override ecobee is correct, double-check to ensure that the circuit powering the furnace, caused... Then it 's secure worth noting that there is also worth noting that there is now option... Put out less heat, potentially leading to your air conditioner not on... Easy steps to activate eco+ and is compensated for referring traffic and business to companies. Is an excessive build-up of water from condensation to build up easy and simple way to select tile!

Subnautica All Plants, Best Golf Course Builders, The Disastrous Life Of Saiki K: Reawakened Season 2, Neyi Zimu Funeral, Types Of Outdoor Advertising Media Ppt, Ky Fishing License Senior,

Recommended Posts